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Posted by on Oct 19, 2012 in Marketing

Mani-Pedi Guilt

Mani-Pedi Guilt

Why do I feel so guilty about having had a manicure and pedicure, or “mani-pedi”as it is called by its adoring fans? Today marks the very first time I have...

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Posted by on Apr 14, 2010 in Marketing

Can I Help You?

“Hello, how can I help you?” Boy, those are words I don’t hear often. I’ve been thinking a lot about customer service these days. It seems the older I get,...

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